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Your fg8 account wallet connects directly to Rocket, Upay and other local payment routes so you can move funds through the cashier without leaving the mobile browser. Every deposit and withdrawal step is shown inside your account area — follow the fields and limits displayed there for your region.
Adding money to your fg8 wallet starts at the cashier inside your account. We support Rocket and Upay as local payment routes, so you are not switching apps or navigating to a different platform — the deposit flow sits inside the same mobile session. Open the cashier, pick the payment channel that matches your wallet, enter the amount shown within your account's displayed range, and confirm the transfer from your wallet side. Your balance updates once the payment is confirmed on both ends. If you run into a mismatch between what your wallet shows and what the account balance reflects, keep the wallet transaction reference handy before contacting support.
Sign in to your fg8 account on mobile or browser, then navigate to the cashier section visible in the account menu.
Select Rocket or Upay from the deposit channel list. Only the routes configured for your account region will appear.
Type the deposit amount within the range shown on screen, then approve the payment from your Rocket or Upay wallet.
Once the transfer clears on the payment side, your fg8 wallet balance updates. Refresh the cashier page if the balance has not yet changed.
When you want to move winnings or your balance back to Rocket or Upay, the withdrawal section of your account cashier is where that request begins. We ask you to select the same payment channel you deposited with where possible, because it keeps the wallet ownership check straightforward. Enter the withdrawal amount within the limits shown in your account — these limits are displayed live and reflect your current account status. After you submit the request, any identity or verification step that applies to your account will appear on screen; complete only those fields actually shown.
From your signed-in account, go to the cashier and select the withdrawal tab to see available payout channels.
Pick the wallet you want funds sent to. The account will show only channels active for your region and account type.
Input the withdrawal amount within the displayed limit range, review the details on screen, then submit your request.
Save the reference code shown after submission. Check your wallet and account history tab to track the transfer status.
Before certain transactions are processed, your fg8 account may prompt you to complete a verification step. We do not set a fixed document list here because the fields shown depend on your account activity, the payment amount and the region rules applied to your profile at that time. What you should do is follow only the fields and instructions that appear inside your account area — these reflect your actual account state. Do not send documents or identity details through any channel other than the one shown in your account.
Your account will show the specific verification fields required at that moment. Complete only what is displayed — do not submit extra documents unprompted.
If prompted, confirm that the Rocket or Upay number linked to your account belongs to you. The account screen will show exactly how to do this.
If a verification step is unclear, contact support through the published route in your account help section before submitting anything.
After completing any verification step, your account history tab shows whether the check is pending, under review or complete.
The fg8 cashier shows only the payment channels configured for your account and region. Rocket and Upay are the primary local wallet routes we support for Bangladesh. Bank Transfer is available as an alternative channel where your account permits it. The cashier screen displays the current status of each channel — if a route is temporarily unavailable, the screen will reflect that so you are not left guessing.
Deposit and withdraw directly through your Rocket mobile wallet. The cashier displays the Rocket payment number and transfer instructions step by step.
Upay is a supported local wallet route for both deposits and withdrawals. Select it from the cashier channel list and follow the displayed steps.
Bank Transfer appears as an option for accounts where this channel is active. Check your cashier for the specific bank details and reference format required.
Every deposit and withdrawal request you submit through the fg8 cashier generates a transaction record in your account history tab. That record and the transaction on your Rocket or Upay wallet side should show matching reference details. If the amounts or statuses do not align, the reference number is what both the support team and the payment provider need to investigate. Keep a habit of checking both sides — your account history and your wallet statement — shortly after each transaction so you catch any mismatch early.
Every cashier transaction produces a reference number. Save it from the confirmation screen — this is the key detail for any support query about that specific transfer.
Your account history tab shows pending, processing, complete or declined for each transaction. Check these labels before contacting support about a delay.
Open your Rocket or Upay wallet statement alongside your fg8 account history. The amounts and timestamps should align; a gap between them is worth flagging to support.
Screenshot the cashier confirmation page and your wallet debit or credit notification. These two pieces together are sufficient evidence for any transaction dispute.
Transaction safety on your fg8 account comes down to four practical habits and the protections we have built into the cashier flow. We enforce wallet ownership checks at the cashier level so that payouts go only to the wallet registered under your account. Our support team operates through published in-account channels only — we do not reach out via personal messaging apps asking for credentials.
Before entering your account password or cashier details, confirm the domain in your browser bar matches fg8 exactly. Do not use links sent through unknown messaging channels.
The cashier only pays out to a Rocket or Upay wallet that matches your registered account details. This prevents funds from being sent to an unverified number.
When your account prompts a verification step, complete only the fields shown inside your account. Do not share identity documents through any external channel.
Reach the support team through the help or contact section inside your signed-in account. That is the only route we operate — all other channels claiming to be fg8 are not authorised.
These are the questions we hear most often about depositing, withdrawing and managing funds on your fg8 account. If your question is not covered here, the in-account support route is the right place to ask — the team there can see your specific account and transaction state.
Your fg8 cashier shows Rocket, Upay and Bank Transfer as supported deposit channels for Bangladesh. Only the routes active for your account and region will appear in the channel list when you sign in.
After a successful transfer, your account balance updates in the cashier. You can also check the transaction history tab, where the deposit will appear with a complete status once both sides of the transfer confirm.
Check your account history for the reference number and the current status label. Then contact the support team through the in-account help route, sharing the reference number and a screenshot of your wallet statement for that transaction.
The cashier screen displays the current minimum and maximum amounts for each payment channel at the time you initiate a deposit. These figures reflect your account status and region; we do not publish a fixed universal limit here.
Verification steps appear based on your account activity, payment amount or region rules. Follow only the fields shown inside your account area. If a step is unclear, contact support through the in-account help channel before submitting anything.
The cashier matches payouts to the wallet number registered to your account. If you need to update your registered Rocket or Upay number, use the account settings section or contact support through the in-account route to follow the correct process.